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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joseph White

Joseph White

April 10, 2024

5  out of  5
rating by Joseph White
"Mike and his office were very helpful as my wife and I transitioned to a new home and were not allowed to continue our property insurance with State Farm. They were very knowledgeable in answering all my questions and providing alternatives plus processing our property insurance refund. Although they were losing part of our business, that did not make a difference in their service. We are locating out of the area and will still use them for our other insurance needs and will hopefully be able to reinsure our house with them in the future."
We responded:
"We're always here for you, Joseph! Thank you for taking the time to leave our team a review. We’re so happy to have you as a customer at State Farm and we hope to help you with your insurance needs for years to come!"
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Carolyn Jung

February 21, 2024

5  out of  5
rating by Carolyn Jung
"I have been a client of State Farm for many years. It wasn’t until January of this year that due to an auto accident caused by someone making an illegal left turn and damaging my car, that I had the opportunity to work closely with Chris Walz at the State Farm office in Belmont. Chris was wonderful and explained and guided me through each part of the process. He was available with answers for all the questions that I had—and I had many! If there was a problem he would research to find the answers and communicate the results to me immediately. I was especially impressed that he comes from an office that works to provide the best customer service because they are highly experienced and educated in working with insurance claims. I am happy that Chris and the staff at this Belmont office represented me, and they do their best for their clients. Thank you, Chris! Carolyn J."
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Jose Carrillo

February 20, 2024

5  out of  5
rating by Jose Carrillo
"I call Mike Pascua office because I was looking for a new car insurance, I spoke with Francisco and he took the time to explain everything, at first I was just checking for prices but after seeing how good they do on getting you a good coverage for a good price I stop shipping around and I got my car insurance with them."
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Melanie

December 4, 2023

5  out of  5
rating by Melanie
"Francisco was so helpful, and very responsive! I had numerous questions about my claim, and he diligently sought out very detailed answer and got back to me quickly. I was very glad to have Francisco help me through this process."
We responded:
"Thank you Melanie for taking the time to tell us about your experience with our agency! We work hard to provide great insurance services in Belmont, California and we’re so glad Francisco was able to help you with your claim."
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Rodrigo Guzman

November 30, 2023

5  out of  5
rating by Rodrigo Guzman
"Francisco was very knowledgeable and provided very good customer service."
We responded:
"Rodrigo, thank you for taking the time to leave our office a review! We are happy to have you as part of our State Farm family."
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X54Jaz

October 19, 2023

4  out of  5
rating by X54Jaz
"I have been with StateFarm and Mike's team for about a year now. Both Chris and Mike are very responsive , not super cheap but you get what you pay for. I would highly recommend them."
We responded:
"Thank you so much for taking the time to tell us about your experience with our agency! My team and I work hard to provide great customer service and hope to serve you for many more years to come."
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Larry Vellinga

October 17, 2023

5  out of  5
rating by Larry Vellinga
"Mike has really been helpful the last two years."
We responded:
"We're always here for you, Larry! Thank you for taking the time to leave our team a review. We’re so happy to have you as a customer at State Farm in Belmont and we hope to help you with your insurance needs for years to come!"
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Joy Hitzeman

October 17, 2023

5  out of  5
rating by Joy Hitzeman
"Chris from Mike's office did a super job getting my FEMA policies renewed after my former State Farm agent retired. So glad I am in good hands - with State Farm!!"
We responded:
"Thank you, Joy, for the amazing review! Our team works hard to provide all the information and services our customers needs, and we are thrilled to hear that you are happy with our services. We are thankful that you have been a part of our State Farm family and look forward to continuing our relationship!"
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KC L

September 25, 2023

5  out of  5
rating by KC L
"Always answers when I call and helps out with whatever I need! Love working with the team."
We responded:
"KC, thank you for taking the time to leave Mike Pascua and our office a review! We are happy to have you as part of our State Farm family."
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Judy Bushnell

August 3, 2023

5  out of  5
rating by Judy Bushnell
"Mike (& Chris in the office) are very responsive & knowledgeable. I haven’t had a great State Farm agent & office help in several years, so I really appreciate how professional, friendly & helpful they are."
We responded:
"Thank you, Judy, for the amazing review! Our team works hard to provide all the information our customers need to choose the right insurance policy for them, and we are thrilled to hear that you are happy with our services. We are thankful that you have been a part of our State Farm family and look forward to continuing our relationship!"
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Viviana Jaimes Duran

July 13, 2023

5  out of  5
rating by Viviana Jaimes Duran
"Excelente asesor, muy buena atencion y rapidez en los procesos, los mejores gracias🙏"
We responded:
"Viviana, thank you for taking the time to leave Mike Pascua and our office a review! We are happy to have helped with your insurance needs."
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Carl Swirsding

July 12, 2023

5  out of  5
rating by Carl Swirsding
"Chris and Mike have always been responsive and provide great customer service. I can't recommend them highly enough."
We responded:
"Thank you Carl for taking the time to tell us about your experience with our agency! We work hard to provide great insurance in Belmont, California and we’re so glad you’re happy with our service."
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Fernando Cerda

June 28, 2023

5  out of  5
rating by Fernando Cerda
"Chris was super helpful in answering questions I had about life insurance. Highly recommend giving him a call!"
We responded:
"Thank you for the wonderful review, Fernando! We’re so thankful to have policyholders like you at our State Farm in Belmont, California and we hope to help you with your insurance needs for years to come. We're here for whatever you need!"
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Janice Walz

April 27, 2023

5  out of  5
rating by Janice Walz
"I always receive excellent service!"
We responded:
"Thank you Janice for taking the time to let us know your experience with our office. We're so glad you’re happy with your insurance and our services."
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Ray Lee

March 27, 2023

5  out of  5
rating by Ray Lee
"Mike and his team, especially Chris, do a great job taking care of their insureds' needs and they go the extra mile. I have two auto policies, life insurance, renter's insurance, and an umbrella policy with them. I was having issues with one of my auto policy's premiums being too high due to incorrect accident records, and they guided me through how to fix that -- resulting in savings of hundreds of dollars a year. They're really knowledgeable and take good care of their customers. Highly recommend."
We responded:
"Thank you, Ray, for the amazing review! Our team works hard to provide all the information our customers need to choose the right insurance policy for them, and we are thrilled to hear that you are happy with our services. We are thankful that you have been a part of our State Farm family and look forward to continuing our relationship!"
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Caleb McCreary

March 8, 2023

5  out of  5
rating by Caleb McCreary
"Whether or not you end up getting a policy, it’s the best customer service from an insurance agency I’ve ever experienced"
We responded:
"Thank you Caleb for taking the time to tell us about your experience with our agency! We work hard to provide great insurance services in Belmont, California. "
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Deysi Yohana

March 7, 2023

5  out of  5
rating by Deysi Yohana
"Excellent customer service . very good service. Thank you Francisco for your help and for being the best agent 🙌🏻"
We responded:
"Deysi, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Francisco cares a lot about our customers."
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islandgrldh1

February 8, 2023

5  out of  5
rating by islandgrldh1
"Chris W. was such a pleasure to work with even after a few revisions that needed to be done for me. He was very patient and provided me with the answers to my questions. I would recommend State Farm not only for the money I was able to save but also for the outstanding customer service I received."
We responded:
"We love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help you protect what matters most."
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Ann Nguyen

January 20, 2023

5  out of  5
rating by Ann Nguyen
"Chris, from Mike's team in Belmont, was very quick and helpful about giving me a good rate for my car insurance. He answered all my questions in depth and gave me good advice. Overall, he made this process stress free and easy. Thanks for a great first time insurance buying experience!"
We responded:
"Thank you for such a wonderful review, Ann! We appreciate you and we're thankful to have you as policyholder at our State Farm office in Belmont. We hope we’ll be able to help you fulfill your insurance needs for more years to come!"
Profile photo of Jaime Herrera-Farias

Jaime Herrera-Farias

November 18, 2022

5  out of  5
rating by Jaime Herrera-Farias
"Outstanding customer service by Francisco very well spoken and professional. Will go out of his way to get you setup right."
We responded:
"Jaime, thank you for taking the time to leaving our office a review! We are happy to have you as part of our State Farm family."
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Victoria B

November 13, 2022

5  out of  5
rating by Victoria B
"We are mandated by law to have it. Most of us do. We dauntingly select a policy that covers what we need, within our budget and pay our monthly premiums, and get on with life. We’re covered. But are we sufficiently covered? I purchased a new vehicle for my husband recently which required me to carry full coverage insurance. I was shocked to see how much my rate went up. Time to shop! When comparing quotes online , I received nothing but phone calls, EXCEPT from one agency Mike Pascua STATE FARM & CHRIS WALZ! I actually received an initial WRITTEN quote based on the info I submitted before I was called! The coverage for auto was not only 10x MORE than I had, it included discounts I had never seen, and a renters insurance policy for less than I was paying or would pay if I stayed with my present insurance company!! Honestly, I was convinced that working with a BROKER & AGENT would cost more than buying ONLINE. Not so people…not only do you get the best, most hands on personal service here, you make a FRIEND. CHRIS WALZ! Professional! Knowledgeable! Informed! Compassionate! Patient! Kind! Prompt! My policy is the best I’ve ever had for the least I’ve ever paid! Most of all, he cared about protecting me and my family. That’s a good neighbor and friend! Chris Walz…you have our gratitude, thanks and all the referrals we can send your way🤗"
We responded:
"Thank you, Victoria, for the amazing review! Our team works hard to provide all the information our customers need to choose the right insurance policy for them, and we are thrilled to hear that you are happy with our services. We are thankful that you are part of our State Farm family and look forward to continuing our relationship!"
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Akhil Gandu

November 11, 2022

5  out of  5
rating by Akhil Gandu
"This place is awesome, especially Chris, super helpful guy and they helped me get a ton of savings especially on my motorcycle insurance when I switched over from geico!"
We responded:
"Thank you for the wonderful review, Akhil! We’re so thankful to have policyholders like you at our State Farm office in Belmont, California and we hope to help you with your insurance needs for years to come. We're here for whatever you need!"
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Debbie Alter

October 21, 2022

5  out of  5
rating by Debbie Alter
"Chris was a pleasure to work with. He was very helpful and I appreciated his guidance through the process of getting new insurance. I highly recommend this State Farm Office."
We responded:
"We're always here for you, Debbie! Thank you for taking the time to leave our team a review. We’re so happy to have you as a customer at State Farm and we hope to help you with your insurance needs for years to come!"
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Lindsey Prado

September 16, 2022

5  out of  5
rating by Lindsey Prado
"Great service! Mike is very professional and personable. Highly recommend!"
We responded:
"Lindsey, thank you for taking the time to leave Mike Pascua and our office a review! We are happy to have you as part of our State Farm family."
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Ruby Garcia

August 22, 2022

5  out of  5
rating by Ruby Garcia
"Mike explained car insurance very well to me. He really knows what he's talking about and is a master in his craft as an insurance agent. He's approachable and gives families security by the way he talks and shows concern for them. I recommend him if you're new to insurance."
We responded:
"Thank you, Ruby, for the amazing review! Our team works hard to provide all the information our customers need to choose the right insurance policy for them, and we are thrilled to hear that you are happy with our services. We are thankful that you have been a part of our State Farm family and look forward to continuing our relationship!"