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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Janice Walz

April 27, 2023

5  out of  5 rating by Janice Walz
"I always receive excellent service!"

Ray Lee

March 27, 2023

5  out of  5 rating by Ray Lee
"Mike and his team, especially Chris, do a great job taking care of their insureds' needs and they go the extra mile. I have two auto policies, life insurance, renter's insurance, and an umbrella policy with them. I was having issues with one of my auto policy's premiums being too high due to incorrect accident records, and they guided me through how to fix that -- resulting in savings of hundreds of dollars a year. They're really knowledgeable and take good care of their customers. Highly recommend."

Caleb McCreary

March 8, 2023

5  out of  5 rating by Caleb McCreary
"Whether or not you end up getting a policy, it’s the best customer service from an insurance agency I’ve ever experienced"

Deysi Yohana

March 7, 2023

5  out of  5 rating by Deysi Yohana
"Excellent customer service . very good service. Thank you Francisco for your help and for being the best agent 🙌🏻"

Robert C Hood

March 6, 2023

5  out of  5 rating by Robert C Hood
"Attentive to the details and helpful for best prices for insurance."

islandgrldh1

February 8, 2023

5  out of  5 rating by islandgrldh1
"Chris W. was such a pleasure to work with even after a few revisions that needed to be done for me. He was very patient and provided me with the answers to my questions. I would recommend State Farm not only for the money I was able to save but also for the outstanding customer service I received."

Ann Nguyen

January 20, 2023

5  out of  5 rating by Ann Nguyen
"Chris, from Mike's team in Belmont, was very quick and helpful about giving me a good rate for my car insurance. He answered all my questions in depth and gave me good advice. Overall, he made this process stress free and easy. Thanks for a great first time insurance buying experience!"

jaime zet

November 18, 2022

5  out of  5 rating by jaime zet
"Outstanding customer service by Francisco very well spoken and professional. Will go out of his way to get you setup right."

Victoria Ballesta

November 13, 2022

5  out of  5 rating by Victoria Ballesta
"We are mandated by law to have it. Most of us do. We dauntingly select a policy that covers what we need, within our budget and pay our monthly premiums, and get on with life. We’re covered. But are we sufficiently covered? I purchased a new vehicle for my husband recently which required me to carry full coverage insurance. I was shocked to see how much my rate went up. Time to shop! When comparing quotes online , I received nothing but phone calls, EXCEPT from one agency Mike Pascua STATE FARM & CHRIS WALZ! I actually received an initial WRITTEN quote based on the info I submitted before I was called! The coverage for auto was not only 10x MORE than I had, it included discounts I had never seen, and a renters insurance policy for less than I was paying or would pay if I stayed with my present insurance company!! Honestly, I was convinced that working with a BROKER & AGENT would cost more than buying ONLINE. Not so people…not only do you get the best, most hands on personal service here, you make a FRIEND. CHRIS WALZ! Professional! Knowledgeable! Informed! Compassionate! Patient! Kind! Prompt! My policy is the best I’ve ever had for the least I’ve ever paid! Most of all, he cared about protecting me and my family. That’s a good neighbor and friend! Chris Walz…you have our gratitude, thanks and all the referrals we can send your way🤗"

Akhil Gandu

November 11, 2022

5  out of  5 rating by Akhil Gandu
"This place is awesome, especially Chris, super helpful guy and they helped me get a ton of savings especially on my motorcycle insurance when I switched over from geico!"

Debbie Alter

October 21, 2022

5  out of  5 rating by Debbie Alter
"Chris was a pleasure to work with. He was very helpful and I appreciated his guidance through the process of getting new insurance. I highly recommend this State Farm Office."

Lindsey Prado

September 16, 2022

5  out of  5 rating by Lindsey Prado
"Great service! Mike is very professional and personable. Highly recommend!"

Ruby Garcia

August 22, 2022

5  out of  5 rating by Ruby Garcia
"Mike explained car insurance very well to me. He really knows what he's talking about and is a master in his craft as an insurance agent. He's approachable and gives families security by the way he talks and shows concern for them. I recommend him if you're new to insurance."

Josh Skolnick

March 16, 2022

5  out of  5 rating by Josh Skolnick
"My best friend recommended me to Mike, and I'm so glad that he did. Mike got me the best price against the field, and got me set up with the insurance I needed in under 3 hours. Big thanks, Mike!"

MEHRDAD KHOSHSOROUR

February 21, 2022

5  out of  5 rating by MEHRDAD KHOSHSOROUR
"I am so grateful that Shiva helped me to receive my car insurance even I had international driver license. I highly recommend this agency."

Elissa Grzincic

February 17, 2022

5  out of  5 rating by Elissa Grzincic
"After I bought renter's insurance online, Chris was very helpful to let me know about the possibility of bundling auto insurance. He was really responsive to my request for a quote for auto and made the signing up process quick and painless. Good experience so far."

Rocio Navarro

February 4, 2022

5  out of  5 rating by Rocio Navarro
"Very nice and professional stuff"

Hassan Mousavi

December 31, 2021

5  out of  5 rating by Hassan Mousavi
"I like this agency. I know Shiva who is very helpful."

Mahin Khoshsoroor

December 31, 2021

5  out of  5 rating by Mahin Khoshsoroor
"I bought life insurance. Shiva guided me to find the best life policy. I’m very happy and highly recommend this agency. Very friendly and professional environment."

Reza

December 19, 2021

5  out of  5 rating by Reza
"Shiva from this group helped me buy insurance for my car, and the experience was good."

A S

December 18, 2021

5  out of  5 rating by A S
"I bought a life insurance. They gave me excellent consultation. Thank you very much Shiva and Mike. I highly recommend the agency."

Bolun Qi

September 9, 2021

5  out of  5 rating by Bolun Qi
"Pretty good experience with Christopher Walz. He got me a pretty good quote andvery happy about the overall experience. Definately recommand"

Nicole Sullivan

August 26, 2021

5  out of  5 rating by Nicole Sullivan
"If you’re looking for a professional, responsive, and caring insurance agent - call Mike & his team! I was shopping for better car insurance and wanting a more responsive agent from who I used before and Mike was able to deliver! He helped me not only get lower car insurance, but in just talking with me found additional savings and made helpful suggestions on additional coverage that we needed! I’m a new mom and he helped walk me through life insurance policies and made it all make sense. The only reason I had never gotten a policy before was because I wasn’t educated about them. He took his time explaining and made sure it made sense. I also never felt like it was a “sales pitch” - it was a genuine desire to make sure we were covered. He is fabulous! I feel comfortable asking for any honest suggestion or opinion. If you’re on the fence about calling Mike, don’t wait! Do it now!"

T

August 23, 2021

5  out of  5 rating by T
"In the 30 plus years that my family has done business with State Farm, we have never had more confidence, comfort and trust with any Agent as we have with Mike Pascua. He's very professional, courteous, reliable, patient and knowledgeable in how to protect your family. And he returns your calls promptly because everyone matters and everyone is important. You will always leave his office feeling safe and secured. Please make sure your family is looked after and kept from harm, especially in this tumultuous and uncertain time. Mike Pascua is the #StateFarmAgent who will ensure you and your family have the best safeguards to prevent more tragic loss. Peace of Mind is Peace in the Heart!"

Devin Hunter

August 11, 2021

5  out of  5 rating by Devin Hunter
"Michael was extremely helpful when he assisted us with getting Life Insurance. I was really unsure about the different types of policies and the benefits of each and he was really knowledgeable and made every super easy to understand. We even switched car insurance because he found us a better rate with better coverage now we save over 120 dollars a month on our auto insurance. Thanks Mike!"